faqs

original smith island cake product faqs

1. How many people will your cake serve?
With our Smith Island Cake you will be able to get 14 -16 slices per cake!

2. What is our most popular Smith Island Cake?
Of course, everyone’s favorite is the Original Smith Island Cake Recipe, however other favorites include our “As American As Apple Pie” cake (tastes just like grandmother’s recipe for apple pie)!

3. Does the Original Smith Island Cake Company make birthday and special occasion cakes?
Yes, this is our baker’s specialty!! All of our Smith Island Cakes create a unique birthday or occasion cake. These cakes can also be ordered online!

4. A note about allergens
Original Smith Island Cake Company uses eggs, cow’s milk, wheat, strawberries, liqueurs/alcohol products, peanut butter and nuts in some of our products. If you have any questions about allergens, please ask before indulging.

5. Our Mission:
Original Smith Island Cake Company offers only the freshest coffee and dessert selections available. We craft each Smith Island Cake by hand using only the finest, all-natural ingredients. We will strive to create an unforgettable dessert and coffee experience for our customers while also staying committed to our Chesapeake and Coastal Bay roots.

At Original Smith Island Cake Company, your satisfaction is the utmost importance to us. If for some reason you are not completely satisfied, please call us at 877.760.CAKE(2253) or email us at info@originalsmithislandcakeco.com.

quality of our smith island cake faqs

1. Is my Smith Island Cake fresh?
Yes. The Original Smith Island Cake Company bakes fresh and from scratch everyday so that each customer has the freshest cake possible to guarantee the highest satisfaction of our customers.

2. How should I serve my Smith Island Cake?
To obtain the best tastes of our cake, we recommend serving your Smith Island Cake at room temperature. We suggest removing your cake from the refrigerator 60 - 90 minutes before serving.

3. Will my cake spoil?
Your Smith Island Cake will come with handling instructions. Cakes should be served at room temperature, therefore we recommend storing them in the fridge but remove at least 60 - 90 minutes prior to serving. You may remove the cake up to 4 hours before serving, but care should be taken in warm weather as the cake may become too soft for serving.

4. What is the shelf life of a Smith Island Cake?
Freezer- 2-4 months
Refrigerator- 1-2 weeks.

5. Why do you refrigerate your cakes?
We use fresh and perishable ingredients and real butter. The health code regulations require that we refrigerate our cakes prior to your purchase.